Nikia Media, Inc.
This Master Marketing Services Agreement (“Agreement”) is entered into by and between Nikia Media, Inc., a Florida corporation with its principal place of business in Plantation, Florida (“Agency,” “we,” “us”), and the individual or business entity purchasing services (“Client,” “you”).
This Agreement is accepted electronically when Client completes payment through Agency’s website, Stripe invoice, or payment link that references this Agreement. Client agrees that electronic acceptance, payment confirmation, and Stripe timestamps constitute a legally binding agreement. No handwritten signature is required.
1. PURPOSE & STRUCTURE
This Agreement establishes the legal framework governing all marketing, AI visibility, and Answer Engine Optimization (“AEO”) services offered by Agency, including but not limited to:
- One-time AEO Sprints
- Monthly, quarterly, or annual service packages
- DIY strategy-only plans
- Consulting and advisory services
- Optional ongoing monitoring or maintenance
Specific services, pricing, billing frequency, term length, and pricing tier are selected by Client at checkout or via invoice and are incorporated into this Agreement by reference.
2. SERVICE CATEGORIES
2.1 AEO Infrastructure Sprints (One-Time Services)
AEO Infrastructure Sprints are fixed-scope, implementation-focused engagements designed to establish or improve Client’s AI visibility and authority signals.
Sprint offerings may include (names may evolve over time):
- Foundation / Launch Sprint
- Authority / Expansion Sprint
Typical deliverables may include, where applicable:
- Google Business Profile setup, verification, or optimization
- Structured data (schema / JSON-LD) implementation
- Location and directory data alignment
- Review readiness or review systems
- Authority or credibility assets used by AI systems
Sprint scope, deliverables, and timelines are defined on the website or invoice at time of purchase.
2.2 Monthly, Quarterly, and Annual Packages
Agency primarily delivers services over defined engagement periods (e.g., 60-day or 90-day sprints). Monthly and annual options may be offered as payment structures.
Monthly payment options, where offered, are installment payment plans for a fixed-scope engagement and do not alter the scope, timeline, or deliverables of the selected service.
2.3 DIY 90-Day AEO Plan (Strategy-Only)
Agency may offer a DIY 90-Day AEO Plan, which includes:
- A one-time delivery of a customized 90-day AEO strategy and roadmap
- No execution, publishing, optimization, or implementation by Agency
Delivery of the DIY Plan constitutes full performance of Agency’s obligations for that purchase.
2.4 Consulting & Advisory Services
Client may purchase consulting services on an hourly or per-session basis.
Included weekly calls and chat/email support (where applicable) are limited to the defined scope of the purchased service. Requests outside the agreed scope are considered out-of-scope consulting and billed separately.
3. PRICING STRUCTURE
3.1 Founders Rate vs. Standard Rate
Agency offers two pricing tiers:
Founders Rate
- Limited-time, early-access pricing
- Does not guarantee future price locks unless explicitly stated
Standard Rate
- Public, ongoing pricing
- Applies after Founders Rate availability ends
The applicable pricing tier is disclosed at checkout or on the invoice.
3.2 Pricing Flexibility
Agency may update pricing prospectively. Completed purchases remain governed by the terms in effect at the time of purchase.
4. DIY PLAN UPGRADES & CONVERSIONS
DIY Plan upgrades must occur within fourteen (14) calendar days of purchase.
After that period, the DIY Plan is fully delivered and non-creditable.
5. PAYMENT TERMS
- All fees are due upfront unless otherwise stated
- Installment or subscription plans are billed automatically
- Client authorizes Agency to charge the selected payment method
6. NO-REFUND POLICY
All purchases are non-refundable once work begins or deliverables are released.
Cancellation does not entitle Client to any prorated refund or credit.
7. CLIENT RESPONSIBILITIES
Client agrees to provide accurate information, grant required access, and respond in a timely manner.
8. CONTENT CREATION, PRODUCTION & COSTS
8.1 Content Strategy & Copy Included
Unless expressly stated otherwise, Agency’s scope includes strategy and copy-based deliverables only, such as:
- Blog copy
- Social media copy
- PR and messaging copy
- Video scripts, outlines, or storyboards
- Editorial and content strategy
8.2 Limited Media Production Capability
Agency may use internal tools or AI-assisted software to create basic visual or video assets where appropriate.
Client acknowledges that:
- These assets are not studio-grade production
- Advanced production is not included unless stated in writing
8.3 Client Responsibility for Production & Outsourcing Costs
All professional production costs — including studio video, photography, talent, editors, or external vendors — are the sole responsibility of the Client, unless expressly included in writing.
Agency does not incur third-party production costs without Client approval.
8.4 Optional Coordination (Not Included)
Agency may offer production guidance or vendor recommendations, but vendor management is not included unless agreed to separately.
8.5 No Implied Deliverables
No deliverables are implied beyond what is expressly stated at checkout or on the invoice.
9. THIRD-PARTY TOOLS & PLATFORMS
Client is responsible for third-party costs unless expressly included.
10. CONFIDENTIALITY
Confidential information remains protected for two (2) years after termination.
11. RESULTS & AI SYSTEMS DISCLAIMER
Agency does not guarantee rankings, traffic, leads, revenue, or AI placement outcomes.
12. LIMITATION OF LIABILITY
Agency’s liability is limited to fees paid in the three (3) months preceding any claim.
13. TERMINATION
One-time services cannot be canceled once work begins.
Ongoing services require 30 days’ written notice.
14. GOVERNING LAW & VENUE
Florida law governs. Venue is Broward County, Florida.
15. ENTIRE AGREEMENT
This Agreement, together with checkout and invoice disclosures, forms the complete agreement.
